Contact - Terms
5. Cancellation of contract
In case of default of acceptance or other important reasons such as the customer´s bankruptcy or deflected bankruptcy due to lack of funds, as well as delay of payment we retain the right to cancel the contract if it has not been fulfilled completely by both sides. In the case of contract cancellation we have the right to choose whether we prefer a compensation flat rate of 25% of the gross invoice amount or the replacement for the actual damage. If a customer cancels the contract without having the right to do so, we retain the right to choose whether we persist on the fulfillment of the contract or agree with the annihilation. In the latter case the customer is obliged to pay a compensation of 25 % of the gross invoice amount or the actual damage.
Consumer protection laws for distance selling §5a dictate that the customer has the right to withdraw from the contract within 7 working days whereas Saturday does not count as working day. The deadline starts with the day the goods are received by the customer or with the day of the contract conclusion. It suffices to send off the contract cancellation within this deadline. In case the customer withdraws from the contract according to this regulation, it is the customer´s responsibility to cover the cost for the return consignment of the goods.